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Privacy Policy

Last updated: September 2026. How we collect, protect, and use your information.

1. Information We Collect

When you place an order on VN COMPANY, we collect basic details necessary to process your top-up request accurately:

  • Game Information: Game User ID, Zone ID, Character Name, or Server choice.
  • Contact Information: Telegram handle, email address, or phone number (for order tracking and customer service).
  • Transaction Records: Payment receipts, transaction reference numbers, and payment status verification.

2. How We Use Your Data

We use your information exclusively to ensure fast, secure, and accurate service delivery:

  • To process and fulfill game currency or item top-ups directly to your game account.
  • To contact you on Telegram or email if an error occurs during order processing.
  • To verify local payment transactions and prevent illegal or fraudulent activities.

3. Data Protection & Security

Your privacy and account safety are top priorities. We implement robust measures to protect your information:

  • We never ask for or store your personal game passwords.
  • All payment data is handled securely through encrypted local banking channels (such as ABA Bank, Wing, ACLEDA, and KHQR).
  • We never sell, rent, or trade your personal information to third parties.

4. Cookies & Local Storage

We use minimal browser cookies or local storage solely to remember your site preferences, active sessions, and shopping cart selections to enhance your browsing experience.

5. Contacting Support

If you have any questions or concerns regarding our privacy practices, or if you wish to request data deletion, please contact us directly via our official Telegram support: